Discussion Starter · #1 ·
So I posted my displeasure about a certain exhaust manufacturer on M3forum and I basically got flamed by quite a few people over it. Their answer was simply just wait and most people just ended up backing the manufacturer.
This was my post:
This was my post:
So I did a ton of research before ordering my exhaust.
I really liked the way the RE El Diablo looks, sounds, and not to mention its weight. The price was a bonus too.
So, last month I decided to visit one of our sponsors and place an order for one. He requested a substantial deposit because there was already a long waiting list and there were only two spots left. He said it should be here in 30 days (approximately the end of March). I complied and gave my deposit.
A week later, I saw another sponsor move the date back to the middle of April (even though on their website it still says late March). I called up the place I put my deposit in to confirm that and they confirmed that it's been pushed back.
I'm not that patient of a guy but from what everyone else has said, I figured it's worth the wait.
I called up Rogue Engineering directly earlier this week to check on the status. They said that it could be the end of April now. That first it was initially supposed to be the end of March, but when they realized that all the exhausts in that shipment would have been accounted for (and that they were already paid for in most instances) when they reached the US from China, they decided to have the factory make more and that added to longer wait time. They said that they wanted to have some in stock when the shipment arrives so that "future" customers wouldn't have to wait so long. Furthermore, they told me if I want it faster, I could tell the vendors that I want it shipped air freight and that it should get to me possibly in the middle of April if I took that option (which was approximately another $100 more).
Am I the only one annoyed at this? That they're making people who already PAID well in advance for their product wait even longer so that they could save a few dollars on shipping another order and so that "future" customers wouldn't have to wait. That if I wanted to get it a few weeks after I was initially promised that I would have to pay more!?!
I'm not blaming this on the place I ordered it from b/c it's totally out of their hands (and I'm sure RE told them the same), but I gather from this experience that RE sure doesn't care about its customers. From RE's perspective it's all good, they already have the money (or are guaranteed the money) for the shipment so it doesn't matter if they make those paying customers wait longer because they already have their money and no longer need to make the sale. Further, at the detriment of the customers who they already have the money from, they're going to make more so that they can have some in stock for future customers... HORRIBLE mentality.
Also, it's not like it's that much money, but for the two month wait I could have probably put that into a regular savings account and made 3% off of it, or like the rest of my investments this month could have made an easy 11% off of it. It's just a hassle and damn annoying.
Sorry about the long rant, I'm prepared to get flamed for this but I just had to put it out there.
Kind of makes me want to just say forget it and go with the SS Race (but I'm worried that it'll be too loud).